Last updated: 11 October 2026. These terms apply when you buy or use Unloop.
Who we are. The seller is Unloop. Phone +31 6 2215 8382. Email support@gounloop.com.
Whop's role. Whop, Inc. runs the checkout, payment and sign-in for us. Whop is merchant of record only for card-network rules and payment settlement. For everything else your contract is with us, and we handle support and refunds. Whop's own terms and privacy policy apply to your Whop account and the payment.
Who can buy. You must be 18 or older. The app asks you to confirm this; it does not check ID. Unloop is meant for customers in the United States. If someone under 18, or a buyer outside the United States, bought Unloop, contact us for a full refund.
What Unloop is. A self-help habit tool for adults who have chosen to stop masturbating: guided steps for urges, an optional 10-minute timer, optional tracking, your own plan, and backup and restore. It runs in your phone's browser.
What Unloop is not. Not medical treatment, therapy, counselling or diagnosis. We promise no particular result. If you are in distress, talk to a doctor or other qualified professional. If you might hurt yourself, call or text 988 (the Suicide & Crisis Lifeline), call 911 in an emergency, or find a free helpline at findahelpline.com.
Price. $19.99 (US dollars), paid once through Whop. We add no other charges, and Whop shows the final amount, including any tax that applies, before you pay. No subscription, no trial, nothing renews.
How buying works. You press "Pay" on Whop's checkout. Then you sign in to Unloop with the same Whop account to unlock it.
What you get, and for how long. Access to Unloop and its updates, on the Whop account you paid with, for as long as we offer Unloop. Each device keeps a saved access pass, renewed whenever the app checks your purchase with Whop online. Offline, a device keeps access for up to 30 days and 72 hours after its last successful check; then go online once.
The coach (optional). The coach is a separate extra, sold on its own through Whop, and it needs your Unloop purchase. It is an AI, not a person, and it is not therapy, counselling or medical advice; in an emergency use the numbers in item 5. It can be wrong, and it has a daily message limit shown in the app. We may change or end the coach, and we tell you in the app first. Refunds follow our Refund policy, which applies to the Plan purchase only, unless the coach does not work as described. What happens to the messages you type is in our Privacy policy.
If we stop offering Unloop. We tell you in the app at least 90 days before. Until then you can back up your records in Settings. If we stop within 24 months of your purchase, we refund 1/24 of the price for each full month left of those 24 months.
Your records. Your records, plan and answers exist only on your device. We never receive them and cannot restore them. Clear your browser data or lose your phone without a backup, and they are gone. Backup files are not encrypted. Deleting your data does not refund your purchase or delete your Whop account.
Fair use. Personal use only. Do not share or resell access, get around the purchase check, or reverse-engineer the app beyond what the law allows. We may end your access only for a serious breach, after telling you why and giving you 14 days to respond.
Ownership. We own the app, its content and the name Unloop. Your records and plan are yours.
Changes. We may change Unloop or these terms for legal, security or product reasons, announcing important changes in the app at least 30 days ahead. Terms that are worse for you apply to your purchase only if you agree. We never add a charge to a past purchase. If a change makes Unloop worse for you in more than a minor way, you may end the contract within 30 days and get a refund of the price.
Your legal rights. You keep all the consumer rights you have where you live. If Unloop does not work as described, we fix it; if we cannot, you get a price reduction or your money back. Nothing here limits your rights, or our liability, where the law does not allow it.
Disputes. If something goes wrong, please contact us first. You keep any right you have under the law where you live, including the right to go to a court there. Write to support@gounloop.com. We reply within 14 days.